• eBay Deals
  • Up to 70% off hot gifts
  Home > Help Topics >Membership & account>Registration & signing in>About our user agreement and privacy policy
Search the Help pages
(Does not search for items or products)
About the User Agreement and Privacy Policy

To buy and sell on eBay, you'll need to accept the terms outlined in our User Agreement and Privacy Policy.

eBay’s User Agreement is a legal document that spells out the relationship between you and eBay. It outlines the services, pricing, Privacy Policy, and the buyer and seller relationship for listing, bidding, and buying on items on eBay.

In addition, you need to be at least 18 years old to register on eBay because eBay is available only to individuals who can form legally binding contracts under applicable law. If you are under the age of 18, you can use eBay only in conjunction with, and under the supervision of your parents or guardians.

eBay’s Core Privacy Principles

Core privacy principles remain the same throughout eBay worldwide:

  • We will not sell or rent your personal information to third parties for their marketing purposes and will only disclose your personal information in accordance with our Privacy Policy and/or with your explicit consent.

  • Third parties are not permitted to sell the information we provide to them, to market directly to you, or to disclose it in any other way without your explicit consent.

  • We share your personal information with Internet Service Providers for our operations only to facilitate or outsource an eBay service or operation when absolutely necessary and under confidential restrictions.

  • We share your personal information with other eBay members in accordance with our Privacy Policy to help facilitate transaction and to allow members to contact you.

  • We disclose limited personal contact information to verified requests by law enforcement and government officials who conduct criminal investigations. We require a subpoena in order to provide additional personal information in accordance with our Privacy Policy.

  • We give you choices about how you wish to be contacted in the Preferences section of My eBay.

  • We will provide you with notice if our Privacy Policy changes and an opportunity to reject such changes.

  • We let you change your personal information so that you can keep it up to date.

  • Other eBay companies that have access to your personal information in accordance with the policy are required to protect your personal information at least as strictly as we do.

  • We use safe, secure technology and other privacy protection programs to keep your personal information secure on

Contact Customer Support
If you're looking for more help or have a question to ask, please contact us.
Contact us

Have a question? We can help.

 Contact us

Ask eBay members

Get help from other eBay members. Visit the Answer Centre to post a question.