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Overview of Feedback

Every eBay member has a feedback profile—it includes a rating number in parentheses, as well as comments from other members you've bought from and sold to.

For example: ebaygameseller (125) means that this eBay member has received positive feedback from at least 125 other eBay members.

How it works
The feedback rating system is easy. eBay members who have completed a transaction with you can leave feedback about their experience. You receive:
  • +1 point for each positive comment
  • 0 points for each neutral comment
  • -1 point for each negative comment
  • A star icon for 10 or more comments.
  • Note:
    One eBay member can only affect another's feedback score by a single point. For example, if you leave three positive comments for another member (for different purchases or sales), that member's total feedback score will increase by only one point.

    When to check feedback
    Before you bid on or purchase an item, you can check the seller's feedback rating by clicking on the number next to the their name, or from the view feedback request form. Sellers may also want to view the feedback profiles of buyers to see how reliable they've been in the past.

    Learn more about:
  • Leaving feedback. Or leave feedback now.
  • Reviewing feedback you've left.
  • Responding to feedback.
  • What the stars mean.
  • Note:
    The response you post is permanent, so be sure to make only fair and factual comments.

    Contact us

    Have a question? We can help.

    Ask eBay members

    Get help from other eBay members. Visit the Answer Centre to post a question.


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