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Forgot your user ID?

If you can’t remember your user ID, follow these steps:

  1. Go to the Forgot your user ID? page.

  2. Enter the email address you used when you registered.

  3. We’ll send your user ID to that address.

If the email address you used to register is no longer current, or you can’t access email sent to this address, contact us.

Haven't received your user ID yet? Here are a few things you can try :

  • Wait a few minutes to allow the message to arrive.

  • Check to see if your inbox is full. If it is, delete some email. Then, go to the Forgot your user ID page and request your user ID again.

  • If you have a bulk mail or junk mail folder, check that folder for the email.

  • If you still haven't received your user ID, contact us.

Did you forget your password? Learn how to reset your password.

Important: If you suspect someone has used your account without your permission, learn how to secure your account and report account theft.

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