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Getting started


Welcome to eBay. This is the place to buy, sell, and make friends–and have fun while you're at it. Here's how to get started:

1.
Register
You can browse for items, buy as a guest using Buy It Now, but to bid on auction-style listings, or sell, you need to register. As a member you can:
  • Bid on auction-style listings and sell items.

  • Track up to 200 items at a time.

  • Create reviews and post to our Community boards.

  • Use My eBay to manage your buying and selling activities.

When you're ready, you can register to become an eBay member.
2.
Read information for new members
  • When you register you'll be asked to read and agree to our User Agreement.

  • Find answers to frequently asked questions in Customer Support.

  • Stay in touch with our community. We have a number of community resources to help you stay informed about the latest events, programs, and news.

  • Use My eBay to help you track and manage your buying, selling, messages, account information, and preferences.

3.
Learn about trust and safety on eBay
  • Beware of spoof (fake)emails that claim to be sent by eBay. They ask you to reply with personal information, such as your credit card number, social security number, or account password. Learn how to spot a spoof email and what to do about it.

  • Before you buy an item, review the Feedback that other members have left for a seller. Learning about a seller's trading history helps you decide whether they are someone you feel secure trading with.

  • To help create a safe and fair trading environment, we have rules and policies for all members.

  • To help keep you safe when buying and selling, we also offer protection programs for buyers and sellers.

  • If you ever need to resolve a dispute you can use our Resolution Centre.

4.
Start buying and selling
When you're ready to start buying, begin by searching or browsing for items you're interested in. There are lots of ways to buy. Learn about the different ways you can buy and bid. If you want to start selling, find out more about selling basics.

Use eBay's mobile apps on your smartphone

With eBay's mobile applications, you can easily snag that hard-to-find item, check the status of all your eBay activities in a single glance, get instant alerts when you're outbid, and even list items for sale with select apps. On-the-go shopping is convenient, easy, and fun.

Our mobile apps are free and available for various devices. Find out more about eBay Mobile.

Contact Customer Support
If you're looking for more help or have a question to ask, please contact us.
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Ask eBay members

Get help from other eBay members. Visit the Answer Centre to post a question.

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