Using My eBay
Manage your buying and selling activity, email messages, and personal account information.
Using Messages in My eBay
Receive email messages from us, or communicate with other eBay members.
Customizing My eBay
Design your views in My eBay the way you like them.
Choose whether to receive customized advertising on eBay and other sites.
Managing your PayPal account
Maintain your account information and bank or credit card information.
Changing your account information
Easily change your user ID, mailing address, or other account information.
Changing your password
Change your password every 30-60 days, or if you think someone's used your account.
Changing your user ID
You can change your user ID once every 30 days.
Creating a secret question
If you forget your password, your secret question helps you create a new one.
Changing your communication preferences
Choose how and when you're notified about your buying and selling activity, and which (if any) newsletters and promotions you want to receive.
Getting alerts about items
Find out how you can get alerts on your smartphone or through the instant messaging (IM) software on your computer.
Closing your account
We're sorry if you want to close your account. Please contact us if there's something we can do to help you resolve any problems.
Problems with your account
Reinstating your account
If your account was suspended because of an overdue payment, here's how you can reactivate it.
We'll suspend an account for serious violations of our rules and policies, or non-payment of fees.
Resolving errors and technical issues
Get solutions to common error messages.
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