Your account is your identity on eBay. You use your account to buy, sell, communicate with eBay members, and leave Feedback for eBay buyers and sellers.
You may sign in using your user ID or the email address associated with your eBay account.
How can I update my account information?
How do I close my account?
Why was my account suspended?
Using My eBay
Manage your buying and selling activity, email messages, and personal account information.
Using Messages in My eBay
Receive email messages from us, or communicate with other eBay members.
Problems sending or receiving messages in My eBay
Sending an out of office reply
Customizing My eBay
Design your views in My eBay the way you like them.
Using AdChoiceChoose whether to receive customized advertising on eBay and other sites.
Managing your PayPal account
Maintain your account information and bank or credit card information.
Problems accessing your PayPal account
Linking your PayPal and eBay accounts
Updating your bank account or credit card information on PayPal
Getting verified on PayPal
Changing your account information
Easily change your user ID, mailing address, or other account information.
Changing your passwordChange your password every 30-60 days, or if you think someone's used your account.
Changing your user ID
You can change your user ID once every 30 days.
Changing your communication preferences
Choose how and when you're notified about your buying and selling activity, and which (if any) newsletters and promotions you want to receive.
Getting alerts about itemsFind out how you can get alerts on your smartphone or through the instant messaging (IM) software on your computer.
Closing your account
We're sorry if you want to close your account. Please contact us if there's something we can do to help you resolve any problems.
Reinstating your accountIf your account was suspended because of an overdue payment, here's how you can reactivate it.
Suspended accountsWe'll suspend an account for serious violations of our rules and policies, or non-payment of fees.
Resolving errors and technical issuesGet solutions to common error messages.
Managing cookiesYou can choose to accept or delete cookies.
Have a question? We can help.
Get help from other eBay members. Visit the Answer Centre to post a question.
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