• eBay Deals
  • Up to 70% off hot gifts
  Home > Help Topics >Membership & account>Getting started on eBay>Summary of our privacy policy
Search the Help pages
(Does not search for items or products)
Privacy Policy Summary

This summary provides the key concepts of the full eBay Privacy Policy and applies to the eBay Web site and services. If you have questions, please refer to the full text version of the eBay Privacy Policy.


  • When you register or enter information on our Site, we collect your personal information.

  • We may combine the information you provide with information from other companies and eBay entities.

  • We use cookies and other technology to keep track of your online interaction with our Site.


  • We use the information to provide the requested services.

  • We use the information to personalize the Site for you, to communicate with you, and to offer you special eBay promotions.

  • We use the information to help enforce our terms and conditions, to prevent fraud, and to keep the Site safer than before.


  • We disclose your information to facilitate your transactions on the Site.

  • We occasionally provide information to other companies who work on our behalf to help provide our services.

  • We share limited information with law enforcement and others to help keep the Community safe.


  • To choose how we communicate with you, go to your notification preferences settings in My eBay.

  • To access, review, and change your personal information, go to your account page in My eBay.

Important information

Contact us

  • You may contact us at:
    eBay Inc.
    Attn: Legal – Privacy Office
    2145 Hamilton Ave.
    San Jose, CA 95125

  • As a licensee of the TRUSTe privacy program, if we do not promptly answer your question, you may contact TRUSTe.

Contact us

Have a question? We can help.

 Contact us

Ask eBay members

Get help from other eBay members. Visit the Answer Centre to post a question.