Help us verify your identify
We use a number of techniques to protect your account from unauthorized access. One way is to check whether you're using one of your usual computers to access your account.
If you're using a different computer than usual—for example, at the office or at a friend's house—we'll require some additional verification before you list an item.
To help us quickly and easily confirm your identity, we suggest you:
Check that your personal information is current. We might need to verify the personal information in your account, such as your telephone number or address.
Provide a secondary phone number. We strongly suggest you provide a cell phone number, so we can reach you while you're on the go.
Review your secret question. Make sure your secret question and answer are easy for you to remember, but difficult for others to guess.