Help
Help
Search the Help pages
(Does not search for items or products)
 SearchTips

How do I report spoof (fake) email?

Spoof emails are fake emails that appear to be sent by well-known companies, such as eBay. The people who send these fake emails hope that you’ll reply or click on a link in the email and provide personal information such as passwords, social security numbers, or credit card numbers.

If you have any doubt about whether an email is really from eBay, report it to us and we’ll investigate the issue.

To report suspicious email:
  1. Don’t click any links in the email.

  2. Forward the message to us at spoof@ebay.com.

  3. We’ll notify you that we’ve received the spoof email.

If you receive suspicious email that appears to come from PayPal, forward it to spoof@paypal.com.

Tips for reporting spoof email:
  • Don’t alter the subject line or forward the message as an attachment.

Contact Customer Support

To report a fake email, forward it to spoof@ebay.com.

Contact us

Have a question? We can help.

 Contact us

Ask eBay members

Get help from other eBay members. Visit the Answer Centre to post a question.