You can sign in with the email address you used when you registered for your eBay account and find your user ID in My eBay. Otherwise, you may go to the Forgot your user ID page to request that your user ID be sent to your email address.
On the Forgot your password? page, enter your user ID, and then click the Continue button. Follow the instructions for resetting your password.
We sometimes request this additional security check. Type the code hidden in the image, and then click the Sign In button. If there is no image, you can perform an audio security check by clicking the Listen to the numbers link.
You might be asked to put your credit or debit card information on file for identity purposes. Your card will not be charged, and will be used only to identify you.