In certain cases, members can lose Feedback privileges. For example, when a buyer doesn't pay for an item, it can affect their Feedback privileges for that transaction.

If a buyer hasn't paid, a seller can open an unpaid item case in the Resolution Centre. After the case is opened, the buyer has up to 4 days to pay or reach an agreement with the seller. If the buyer doesn't pay and doesn't respond to the case within 4 days, an unpaid item is recorded on the buyer's account and any Feedback left by that buyer for that transaction is removed. If the buyer didn't leave Feedback yet, they won't be able to once the unpaid item is recorded.