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Setting up your payment preferences

Setting up your seller fees payment method

When you create a seller's account, you link your seller account to your preferred selling fees payment method. eBay can automatically debit or credit your seller account as you list, make a sale, or need to be reimbursed.

To change your seller fee payment method:
  1. Go to My eBay.

  2. Click the Account tab and select "Seller Account."

  3. Under "Seller fees," click the Change link for the payment method you want to change.

To get a refund for credits in your seller account, see Requesting a refund from eBay (for sellers).

Setting up your buyer payment preferences

How you set up your buyer payment options depends on each method and what you list. For most item categories, you need to offer buyers at least one online payment or merchant credit card option – this is often the fastest and most convenient method for buyers and sellers. Cash isn't allowed for most listings with the exception of the "Payment upon pickup" option and certain categories.

First things first

Before you set up or change your payment preferences, take a look at Selecting payment methods you'll accept and our accepted payments policy to choose the options that are best for you.

All electronic payment methods require you to use eBay's Checkout. When you use Checkout and one of the eBay-approved online payment methods, your buyer sees the Pay Now button in their email notification and in their My eBay messages. When the buyer clicks Pay Now, selects one of the payment methods you offer, and pays you, your processor handles the payment, you receive notification that you've been paid, and you can ship your item.

Checkout is set up as a default when you create a seller’s account. To be sure Checkout is on:

  1. Go to My eBay.

  2. Place your cursor over the Account tab and select Site Preferences.

  3. Below Selling Preferences > Payment from buyers, click the Show link.

  4. Click the Edit link.

  5. On the Payment Preferences page, select "Use Checkout."

Read more about using eBay Checkout.

To register with PayPal and link it to your eBay account:
  1. Click My eBay at the top of most eBay pages.

  2. Click the Account tab.

  3. Click the PayPal Account link on the left side of the page.

  4. Click the Link My PayPal Account button.

  5. Log in to PayPal to finish linking your accounts as directed.

Once you've signed up with PayPal, it appears as an option when you create a listing. When you select PayPal, buyers see it in your listing. You'll also see it under your payment preferences in My eBay.

To change your buyer payment preferences:
  1. Go to My eBay.

  2. Place your cursor over the Account tab and select Site Preferences.

  3. Below Selling Preferences > Payment from buyers, click the Show link.

  4. Click the Edit link.

  5. On the Payment Preferences page, select or deselect your options.

  6. Be sure to select "Use Checkout."

  7. Select the payment options you want to offer. For most listings, this can include:

    • PayPal

    • Credit card payments (if you already accept credit cards through your Internet merchant account and have Checkout enabled)

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