A PayPal payment may be temporarily unavailable for several reasons:

• You and the buyer are involved in a pending Buyer Protection case, PayPal claim, dispute, or credit card chargeback.

• The buyer paid with an electronic check (or eCheque). The system will display "Pending" until the cheque clears—usually in about 3 business days.

• A payment was sent with an unconfirmed address, and the seller needs to log in to PayPal to accept the payment. Find out how to claim a PayPal payment.

• When you sell an item and the buyer pays through PayPal, the funds may be pending in your PayPal account for up to 21 days before the funds become available. This is to help encourage fast shipping and ensure customer satisfaction, and typically applies to sellers with a limited selling history or a Below Standard rating. In some cases, you may be affected if there's potential risk associated with your account. Learn more about PayPal payment holds.

If you have a PayPal question, please contact PayPal Customer Service.