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eBay Canada Charity Fee Credit Policy

Since 2000, eBay’s Community has raised more than US $59 million for a number of worthy causes from listings sold on eBay worldwide. To further support your generosity, eBay Canada has enacted the eBay Canada Charity Fee Credit Policy.

When a registered Canadian charity lists on www.ebay.ca for the purpose of fundraising, eBay Canada will credit Insertion, Gallery and Final Value Fees back to the same registered Canadian charity.

If you're a registered Canadian charity, the first step is to complete the Charity Registration and Promotional form on the site.

Obtaining a charity fee credit

As of June 1, 2006, Registered Canadian charities must complete the following steps in order to receive a free credit for their charity listings.

  1. Ensure you have submitted the Charity Registration and Promotion Form prior to your auction. Only organizations who submit this form will be eligible for the eBay Canada Charity Fee Credit.

  2. At the end of your auction contact eBay Canada's Billing Support team by clicking here.

    For efficient processing of your charity credits ensure you have the following information handy:

    • eBay user ID for your registered Canadian charity

    • item number(s)

  3. On the following page, click the “Email Us” link under the Contact Customer Support section to be taken to a blank form.

  4. Complete the form as requested.

Note: You will be contacted by email once your credit has been processed.

Some Examples

A registered Canadian Charity, “Canada Gives”, decides to list a jacket to raise funds. 100% of the final sale price will support the organization. The jacket sells for $100 on www.ebay.ca.

"Canada Gives" lists jacket on www.ebay.ca

Jacket sells for

$100.00

eBay fees (may vary)
(Listing, Gallery and Final Value Fee)

$4.32

Net proceeds for Canada Gives

$95.68

eBay Canada fee credit to Canada Gives

$4.32

Additional Information
  • Reserve fees and optional feature fees are not included in the fee credit, with the exception of gallery.

  • Qualified listings must comply with eBay Canada's Charity Fundraising Listing Policy.

  • eBay urges its sellers and buyers to comply with all governmental laws and regulations. Charitable fundraising is a highly regulated area subject to numerous provincial and federal laws.

Contact Customer Support

Report listing violations or problems with another eBay member.

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