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Non-Paying Bidder Policy
Step 2: Send a payment reminder (optional)
What to do

Send a payment reminder email to your winning bidder. You can customize the email before sending it.

When to do it

Sending a payment reminder email is optional. It may be sent after 3 days but not past 30 days after your listing closes.

Related Help topics

Step 1: Contact your bidder.
Step 3: File a Non-Paying Bidder Alert.
Step 4: Request a Final Value Fee credit.

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