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Managing your selling activity

Communicating with buyers and managing your listings well are important aspects of selling. You can keep track of all your items and transactions in My eBay.

Top questions

I can't find the item I listed for sale. Where is it?

How can I find my listing on eBay.ca Motors?

How do I add a note to an item I'm keeping track of?

I deleted something in My eBay. How do I get it back?

Solve a problem
Enter the item number in the End My Listing Early page, and then click the Continue button. Decide whether you want to cancel any bids you've received or sell your item to the highest bidder. Then enter the reason you're ending your listing early. Bidders will receive an email letting them know their bids were cancelled.
Click My eBay at the top of any eBay page. In the left column, in the Sell section, click the Active link. Find the listing you want to change, and select Revise from the drop-down menu.
You can block the buyer's user ID. Go to the Block bidders or buyers from your listings page. Enter the user ID of the eBay member you wish to block in the text box, and then click the Submit button.
You can relist the item. Click My eBay at the top of any eBay page. In the left-hand column under Sell, click the Unsold link. Select Relist from the drop-down menu.
Help topics

Managing your selling activity in My eBay


About your Seller Dashboard
This tool helps you monitor how you're doing as a seller.


Managing your items with eBay Toolbar
eBay Toolbar Featuring Yahoo! lets you know when something important happens.


Making sense of the icons in My eBay
Need help deciphering all those icons? Find out what they mean.


Listing Analytics
Listing Analytics shows you how many buyers see, click on, and buy from your listings. Gain insight into how your listings are performing, and identify your best and worst performers.

Managing listings

Managing your listings
Increase your chances of success by keeping track of your listings.


Finding an item you listed for sale
Follow these steps to find your listing quickly.


Lowering or removing your reserve price
Find out how to change your reserve price.

Saving a draft of an unfinished listing
If you can't finish your listing, you can save it as a draft.


Changing your listing
You can change your listing in certain situations.

Ending your listing early

In some circumstances, you can end a listing early. 

Managing buyers

Managing bidders and buyers
We give sellers the tools to do business only with people you choose.


Selecting buyer requirements
You can block buyers from bidding on or buying your items based on specific criteria.

 
Answering buyers' questions
Save time for you and your buyers by using eBay's auto answers and by creating a Q&A page to answer common buyer questions.

After the listing ends

Canceling a transaction
In some circumstances, you can cancel a transaction between you and your highest bidder or buyer.


Making a Second Chance Offer
In some cases you can make an offer to a non-winning bidder.


Relisting your item
If your item didn't sell, you can relist it.
Contact us

Have a question? We can help.

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Ask eBay members

Get help from other eBay members. Visit the Answer Centre to post a question.

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End your listing