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Managing your selling activity

Communicating with buyers and managing your listings are important aspects of selling. You can keep track of all your items and transactions in My eBay.

Solve a problem
Enter the item number in the End My Listing Early page and then click the Continue button. Decide whether you want to cancel any bids you've received or sell your item to the highest bidder. Then enter the reason you're ending your listing early. Bidders will receive an email letting them know their bids were cancelled.
Before you end a listing early, consider alternatives like revising the listing. Also, be aware that there are restrictions on when you can end a listing, and you may be charged a fee.
Click My eBay at the top of any eBay page. In the left column, in the Sell section, click Active. Find the listing you want to change, and select Revise from the drop-down menu.
You can block the buyer's user ID. Go to the Block bidders or buyers from your listings page. Enter the user ID of the eBay member you want to block in the text box, and then click Submit.
All promotions, discounts, or coupons currently available to you will be listed in the All Selling section of My eBay, under Promotional Offers. Some offers will require you to click Accept in order to activate them.
You can relist the item. Click My eBay at the top of any eBay page. In the left-hand column under Sell, click the Unsold link. Select Relist from the drop-down menu.
Help topics

Managing your selling activity in My eBay


About your Seller Dashboard
This tool helps you monitor how you're doing as a seller.


Running detailed seller ratings reports
Find out how buyer location, the categories you sell in, shipping services, and other factors affect your detailed seller ratings.


Understanding the icons in My eBay
Need help deciphering all those icons? Find out what they mean.


Listing Analytics
Find out how many buyers see, click on, and buy from your listings, and which ones are most and least successful.

Managing listings

Managing your listing
Track your listings' progress and make changes if needed.


Finding an item you listed for sale
Follow these steps to find your listing quickly.

Lowering or removing your reserve price
Find out how to change your reserve price.


Saving a draft of an unfinished listing
If you want to complete your listing later, you can save it as a draft.


Revising a single listing on eBay
You can make changes to your listing in certain situations.


Ending a listing early
In some circumstances, you can end a listing early. 

Managing buyers

Managing bidders and buyers
You can block specific members from bidding on or buying your listings.


Setting up buyer requirements
You can specify which members can bid on or buy your items based on specific criteria.

 
Answering buyers' questions
Save time for you and your buyers by creating a Q&A page to answer common buyer questions.

After the listing ends

Canceling a transaction
In some circumstances, you can cancel a transaction between you and your highest bidder or buyer.


Making a Second Chance Offer
In some cases you can make an offer to a non-winning bidder.


Relisting your item
If your item didn't sell, you can relist it.

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