|
|
 |
Frequently Asked
Questions: Fees
Fees
| 1. |
When
will the new fees become effective for Canada? |
| 2. |
When will the new fees become effective for eBay.com? |
| 3. |
If
I submit listings via a selling tool, such as Turbo Lister,
before February 20, 2008, but don't confirm the listings until
after February 20, 2008, which price will I be
charged? |
| 4. |
If
I list an item before midnight on February 20, 2008, will I be
charged the new prices? |
| 5. |
If
I list an item before midnight on February 20, 2008, but the
item sells after February 20, 2008, will I be charged the new
Final Value Fee? |
| 6. |
How
do the new Store Inventory Insertion Fees affect Good 'Til
Cancelled listings? |
Categories and Format Inclusions
Other
Fees
| 1. |
When will the new fees become effective for Canada? |
| All new fees will become effective on February 20, 2008. Listings that begin after midnight on February 20, 2008, (e.g. at 00:00:01 ET) will be charged the new fees, regardless of when they were created (e.g. through a listing tool or through the Sell Your Item form using the listing scheduler feature). New Canadian dollar monthly subscription fees will become effective March 1, 2008. |
| 2. |
When will the new fees become effective for eBay.com? |
| All new fees will become effective on February 20, 2008. Listings that begin after midnight on February 20, 2008, (e.g. at 00:00:01 PT) will be charged the new fees, regardless of when they were created (e.g. through a listing tool or through the Sell Your Item form using the listing scheduler feature). |
| 3. |
If I submit listings via a selling tool, such
as Turbo Lister, before February 20, 2008, but don't confirm
the listings until after February 20, 2008, which price will I
be charged? |
| All listings that start and/or are confirmed after
midnight on February 20, 2008 will be charged according to the
new pricing structure. In this example, listings confirmed
after February 20, 2008 will be charged the new fees,
regardless of when they were submitted. |
| 4. |
If I list an item before midnight on February
20, 2008, will I be charged the new prices? |
| If the listing is confirmed before February 20, 2008, the old fee will apply. Please note that it
may take a few minutes to confirm an item listing, so an item
may be submitted before midnight, but not confirmed until
after 00:00 ET February 20, 2008. This would result in the item
listing being charged the new fee. |
| 5. |
If I list an item before midnight on February
20, 2008, but the item sells after February 20, 2008, will I
be charged the new Final Value Fee? |
| If the listing is confirmed before 00:00 ET (midnight) on
February 20, 2008, the old Final Value Fee will apply if the
item sells. Listings that begin after midnight on
February 20, 2008, will be charged the new Final Value Fee if
an item sells. This also applies to Good 'Til Cancelled
listings - if the Good 'Til Cancelled listing renews before
midnight on February 20, 2008, then the old Final Value Fee
will apply for any purchases made until the next renewal date.
Once a Good 'Til Cancelled listing renews after 00:00 ET on
February 20, 2008 and has been charged the new Insertion Fee,
the listing will then be charged the new Final Value Fee for
all purchases made after the renewal. |
| 6. |
How do the new Store Inventory Insertion Fees
affect Good 'Til Cancelled listings? |
| Good 'Til Cancelled listings that are listed before 00:00
ET on February 20, 2008 will be charged the old
Insertion Fee. The new Insertion Fees will apply once the Good
'Til Cancelled listing renews after 00:00 ET on February 20,
2008. |
Categories and Format Inclusions
| 7. |
What categories are included? |
| All regular categories on www.ebay.ca, www.ebay.com and
www.eBayMotors.com (Parts & Accessories only) except those
mentioned under the exclusions. |
| 8. |
What categories are excluded? |
| Category exclusions vary depending on the fee change and
are described below.
Insertion Fee and Final Value Fee
Changes
Professional Services,
Real Estate, Business and Industrial Capital
Equipment*, and Motors Vehicle categories are excluded from
the Insertion Fee and Final Value Fee changes described above.
*Business & Industrial Capital Equipment
categories are: tractors & farm machinery (91952), heavy
equipment (25249), concession trailers, carts (67145),
imaging and aesthetics equipment (92035), forklifts and
other lifts (97185), manufacturing equipment (92080),
metalworking equipment (92082) and commercial printing
presses (26247).
Gallery and Related Picture Feature
Fee Changes
Motors Vehicle categories are excluded
from the Gallery and related Picture feature fee changes
described above.
Reserve Fee Changes
Motors Vehicle and Business
and Industrial Capital Equipment*
categories are excluded from the Reserve fee changes described
above.
*Business & Industrial Capital Equipment
categories are: tractors & farm machinery (91952), heavy
equipment (25249), concession trailers, carts (67145),
imaging and aesthetics equipment (92035), forklifts and
other lifts (97185), manufacturing equipment (92080),
metalworking equipment (92082) and commercial printing
presses (26247).
Reserve Refund Policy
Changes
Motors Vehicle categories are excluded from
the Reserve refund policy changes described above. Note that
the new Reserve refund policy changes do apply to Business
& Industrial Capital Equipment categories.
Featured Plus! and Pro Pack Fee Changes
Motors Vehicle categories are
excluded from the Featured Plus! and Pro Pack fee changes described
above. |
Other
| 9. |
Which picture will be used as my Gallery
picture? |
| The first picture uploaded to a listing, either by
eBay hosting or by a user-provided URL ("self-hosted), will be
used to create the Gallery picture. If there is no
user-supplied picture, but the item is in an eBay Pre-Filled
Item Specifics catalog and has a stock photo, then that stock
photo will be used to create the Gallery picture.
What has changed:
• Generation of the Gallery
picture in search results is now automatic. Users no longer
need to manually select the Gallery feature and there is no
option to suppress it if a picture has been
supplied.
• Users will not see the Gallery feature
option within the Sell Your Item listing
flow.
• If there is a Gallery picture there will
always be a picture at the top left of the listing page. For
those sellers who self-host pictures and previously provided
only a Gallery-specific URL and embedded all listing page
pictures into the item description on the listing page, the
Gallery-specific URL will now become the first listing
picture. This Gallery-specific URL will similarly be used for items that are relisted or used for Sell
Similar listings.
• If no picture is supplied and
there is no stock photo, the top left of the listing page will just be
blank.
• The Gallery picture can only be changed
if there are no bids and if more than 12 hours remain for the
listing. |
| 10. |
If I listed an item before midnight on February 20th with a Reserve price on my item and the item sells successfully and meets my Reserve price after February 20th, will I receive a refund on the Reserve price? |
| Yes, the Reserve fee refund will be applied to all items that were listed before midnight (00:00 ET) on February 20th, even if the auction end time is after February 20th. However, all listings which start after 00:00 ET February 20th will no longer receive a Reserve price refund, even if the sale ends successfully.
| |
Must use Buy It Now and PayPal.
