Performance
Standards

Changes for Top Rated Sellers and sellers
whose status is below standard.

Overview

eBay Top Rated Seller changes

We’re updating the eBay Top Rated Seller program to align the requirements and rewards with current retail standards.

  • The Top Rated final value fee discount will change from 20% to 10% on qualifying listings beginning May 1, 2017.
  • The benefits unique to Canadian Top Rated sellers will remain unchanged:
    • Your Top Rated final value fee discount will apply to all your listings, whether you list on eBay.ca, eBay.com, or both, so long as you remain Top Rated under either the Global or US Standards program.
    • You do not need to meet the tracking upload requirements in order to qualify for the US Top Rated discount.
  • Canadians with Store subscriptions on either eBay.ca or eBay.com, or who are US Top Rated, may now use the promoted listings feature on eBay.com to promote their eBay.com listings to US buyers.
  • Beginning in April 2017:
    • Canadian sellers who subscribe to an Anchor Store on either eBay.ca or eBay.com will receive a quarterly US$25 promoted listings credit, for use on eBay.com.
    • Canadians who qualify as US Top Rated will receive a quarterly US$30 promoted listings credit for use on eBay.com, whether or not they subscribe to an eBay Store.
  • These valuable credits can be used to promote listings you create on eBay.com to US buyers. Canadian Anchor Store subscribers who are also US Top Rated will be eligible to receive an additional quarterly US$30 credit, for a total of US$55 per quarter.
  • In summer 2017, promoted listings will launch on eBay.ca. Look for more details in future announcements.

Below standard changes

Final value fees for sellers who do not meet eBay’s minimum performance standards will increase by 4 percentage points on items sold after May 1, 2017. To make sure you’re meeting eBay’s minimum selling requirements, follow our selling best practices and check your seller dashboard regularly.

For Canadian sellers only, the increased final value fees will only apply if the seller falls below standard under both the Global seller performance standards program and the US seller performance standards program.

Why is eBay making these changes for eBay Top Rated Sellers?

We are making changes to the Top Rated program to reflect both current buyer ecommerce expectations and seller velocity expectations to grow your business.

See more FAQs here

FAQs

Performance Standards FAQs

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