We’re here for you

The Seller Protection Team works behind the scenes to make eBay a great place to sell confidently, knowing that we’re always here for you

Our Policies Protect You

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Ship to the world

How eBay protects you

Learn about eBay seller protection.

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Shipping success

Have an unpaid item?

Find out what to do.

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How eBay protects you

For the rare times when something goes wrong, seller protection is here to defend your interests.

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Want to know how to deal with feedback? Or how you're protected from unpaid items?

Find out here

Best practices

Selling tips that help your transactions go smoothly.

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More about seller protection

eBay seller protection policy

Find out how you’re protected.

Frequently Asked Questions

Have a question about how to deal with feedback or a low DSR? See the FAQ for answers.

Updated eBay Seller Performance Standards are here

So you can focus on doing what matters most to your buyers.