We can learn a lot about buyer behavior from our detection systems, but we can’t see everything. That’s why we need your help to spot buyers who violate our policies. Our Report a Buyer hub makes it easy to report problems and issues, in just a few clicks.
When you report a buyer, we listen
eBay uses your reports as part of the monitoring system to help identify buying behavior issues. Your reports help us take action to protect you--including removing any negative or neutral Feedback and low detailed seller ratings--in cases where buyers are not adhering to the Buying Practices Policy.
To report a buyer
Review the buying practices policy:
Check the relevant section to make sure the buyer is really breaking the rules.
Once confirmed, report the buyer:
visit ebay.com/reportabuyer and submit a report.
More about seller protection
Find out how you’re protected.
Have a question about how to deal with feedback or a low DSR? See the FAQ for answers.
So you can focus on doing what matters most to your buyers.
*For the period of October 2012 to June 2013.