Beyond Basics
Tracking your Packages
Track your Package from My eBay or PayPal:
Once you print your shipping label, both you and your buyer can easily monitor the status of the shipment* right from My eBay or PayPal.Canada Post-eBay Expedited Parcel™ shipping labels with Tracking and Delivery Confirmation, up to C$100 coverage for loss or damage, and on-time delivery guarantee (for shipments within Canada only), exclusively available through eBay's Online Shipping tool.
How to Track your Package
Once you have printed your label, an email is automatically sent to you and your buyer. The buyer receives a confirmation email with your package’s tracking number* and a link to check the status of the package. You will receive an email confirming the transaction.In addition, you can check the status from My eBay and PayPal:
From My eBay:
Go to the Items I've Sold view. Under Action, click the "View Shipment Status" link for the item.
From PayPal:
Go to My Account. Under Action, click the "Check Shipment " link for the item.
With eBay and PayPal Tracking, you enjoy:
Greater convenience. Access easily and quickly through the View Shipment Status link in My eBay or the Track Package button in your PayPal account.Increased buyer confidence. Stating in your listing that you provide free delivery confirmation and online tracking* attracts more buyers and gives them a greater sense of trust.
Fewer buyer emails. You will receive fewer emails from buyers asking about the status of their shipments, saving you invaluable time.
* Delivery confirmation is not available for Canada Post USA and International Small Packet™ and Light Packet™ services. A reference number will be provided for Canada Post USA and International Small Packet™ and Light Packet™ services, but this number is for internal claims purposes only.
™Trademarks of Canada Post Corporation.
™Trademarks of Canada Post Corporation.