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Feedback Forum
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Each time you buy or sell something, you have an opportunity to leave Feedback about your experience. That Feedback is an essential part of what makes eBay a successful community.

Feedback consists of a positive, negative, or neutral rating, along with a short comment. Buyers and sellers build reputations that are based on all the Feedback ratings and comments left by their trading partners.

This information is available in each member's Feedback Profile, and helps prospective trading partners buy and sell with confidence.

More fast facts about Feedback:

  • Along with an overall rating, buyers can also rate sellers on the details of the purchase. These detailed seller ratings are anonymous, and don't count toward the overall Feedback Score.

  • Since Feedback becomes a permanent part of your record, buyers are encouraged to contact sellers to try to resolve any issues before leaving neutral or negative Feedback.

  • Buyers can revise Feedback they've left for sellers in the case of a mistake.

  • Sellers can leave only positive ratings for buyers. That means buyers should feel free to leave honest Feedback without fear of retaliation. We also have safeguards in place to protect sellers against unfair negative or neutral Feedback.
 

Read a note from eBay's founder, Pierre Omidyar, outlining the philosophy, values, and benefits of the Feedback Forum.


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