Skip to main content
Popular products
No suggestions.

Home > Sell > Seller Tools > Turbo Lister > General FAQ

Seller Tools

 Choose a Topic
 Welcome
 Which Tool to Use?
Choose A Topic
Welcome

List

  Sell Your Item

  Turbo Lister

Track and Manage

  My eBay

  Selling Manager

All-in-one

  Selling Manager Pro

  Blackthorne Basic

  Blackthorne Pro

  File Exchange


Tools Recommendations

Feature Comparison


Related Links
Picture Services

Marketplace Research

Sales Reports

eBay Stores

eBay Solutions Directory

 • General FAQ
 • Top Tips
 • Troubleshooting
 • Listings Scheduling
   FAQ
 • Exporting/Importing
   Records
 • Download
Choose A Topic
Welcome

List

  Sell Your Item

  Turbo Lister

Track and Manage

  My eBay

  Selling Manager

All-in-one

  Selling Manager Pro

  Blackthorne Basic

  Blackthorne Pro

  File Exchange


Tools Recommendations

Feature Comparison


Related Links
Picture Services

Marketplace Research

Sales Reports

eBay Stores

eBay Solutions Directory

Choose A Topic
Welcome

List

  Sell Your Item

  Turbo Lister

Track and Manage

  My eBay

  Selling Manager

All-in-one

  Selling Manager Pro

  Blackthorne Basic

  Blackthorne Pro

  File Exchange


Tools Recommendations

Feature Comparison


Related Links
Picture Services

Marketplace Research

Sales Reports

eBay Stores

eBay Solutions Directory

 Customer Testimonials
Turbo Lister: General FAQ

What is eBay Turbo Lister?
eBay Turbo Lister is eBay's desktop-based selling tool for creating listings to post on eBay. As a seller, Turbo Lister will help you list items on eBay more quickly and easily.

Question index

What is a selling tool?
Selling tools are software products that help sellers perform various tasks related to selling items. They can save you lots of time if you sell many items. eBay currently offers three selling tools: Turbo Lister, Seller's Assistant Basic, and Seller's Assistant Pro.

Question index

How do I get the Turbo Lister product?
Turbo Lister is available for download from the eBay.ca website by visiting: http://pages.ebay.ca/turbo_lister/download.html.

Question index

What operating systems does Turbo Lister support?
Turbo Lister supports the Windows 98, Windows ME, Windows NT, Windows 2000, and Windows XP operating systems. The product does not currently support Macintosh operating systems, but we are considering Mac support for a future release.

Question index

How much does it cost to use Turbo Lister?
Turbo Lister is free to use! However, as a seller you are still responsible for all fees normally associated with listing your item for sale on eBay. These include insertion, final value, and optional feature fees. The optional listing scheduling feature supported by Turbo Lister also has a fee associated with it. To learn more about listing scheduling, click here. For more information about eBay fees, visit this page:
http://pages.ebay.ca/help/sell/fees.html

Question index

As a seller, why should I use Turbo Lister?
Turbo Lister helps you create listings in bulk to post on eBay quickly and easily. It allows you to do the following:

  • Save listing details for items that you sell to easily list them again later
  • Save default values for all Sell Your Item options, to cut down on data entry time
  • Duplicate items, to easily create listings for similar items
  • Easily create attractive item descriptions using a WYSIWYG (What-You-See-Is-What-You-Get) HTML editor
  • And more…!

    Question index

    If I use eBay Turbo Lister, do I have to use PayPal or eBay Payments (Checkout)?
    No, using the Turbo Lister product does not require you to use any feature that eBay offers, though it supports both PayPal and Checkout. Using Turbo Lister offers you the same flexibility for choosing your own payment and buyer communication processes as you would listing your item using the Sell Your Item form on the eBay.ca web site.

    Question index

    Can I use eBay Turbo Lister and write my own HTML?
    Yes. Although eBay Turbo Lister offers listing designer templates and WYSIWYG editing for your item descriptions, you can still write your own HTML if you like. (You just write your HTML code in the input box on the "HTML View" when you write your

    Question index

    How can I get help for Turbo Lister?
    If you're looking for a quick answer to a question or problem you have, you should first check the Turbo Lister Discussion Board on eBay.com where eBay users and staff moderators help answer questions and solve problems together.

    If you can't find a solution on the Discussion Board, please send us a description of your problem along with your Turbo Lister log files.

    You can find the log files in the Turbo Lister directory on your hard drive at:
    C:\Program Files\eBay\Turbo Lister\

    Find the log files in the Turbo Lister directory. The log files are those files that have the extension ".log" after their file names -- ie "tl.log". (There may be several backup versions as well.) Next, copy the contents of the log files, and paste into the Customer Support web form.

    Question index

    How can I provide feedback on eBay Turbo Lister?
    To provide additional feedback, please send comments to: turbolisterfeedback@ebay.com. We will carefully evaluate user input and make additional enhancements. Thanks to everyone who has already provided feedback!

    Question index

    How does the Turbo Lister beta test program work?
    The Turbo Lister Beta Program is valuable because "real world" users will find bugs that in the development environment were difficult or impossible to find. Ultimately, beta testing helps eBay develop better software and creates a way for the community to contribute directly to Turbo Lister improvements. eBay will release official versions of Turbo Lister when beta user feedback reaches a consensus that the version is stable and ready for the community.

    What is "beta" software?
    A software product is in its "beta" stage of development when the software is ready to be released to the public for further testing, but not yet ready for commercial release.

    What is the Turbo Lister Beta Program?
    Recommended for experienced Turbo Lister users, eBay offers the Turbo Lister Beta Program to enlist the help of users in refining Turbo Lister in the final stages of each release. Turbo Lister beta software is released to the public so people can try out new features, make comments, and report problems.

    Who should join the program?
    Everyone is welcome to join in the Beta Program, but eBay recommends that primarily experienced users will get the most benefit from using Turbo Lister beta software. People who are interested in the program should keep in mind that the beta versions probably aren't free of bugs and won't be fully supported.

    How does the beta program work?
    You can join the Turbo Lister Beta Program from within the Turbo Lister application. To join the beta program, go to the "Tools" menu. Select "Option" and then "Join Beta Program."

    How do beta versions get updated?
    Once you've joined the beta program, when Turbo Lister automatically looks for updates it will tell you if beta versions are available. You can tell if you're using a beta version because it will say "Turbo Lister (beta version)" in the application title bar.

    How does communication work with eBay about Turbo Lister Beta versions?
    To report problems or submit comments to eBay, beta testers can contact the eBay support team using the contact form at http://pages.ebay.ca/help/contact_inline/index.html. If you report finding a bug or you make a comment about the beta software, you should explicitly write at the top of your submission that you're using beta software.

    Beta users can exchange ideas with other users on the discussion boards. When necessary, eBay will publish updates to the beta software that resolves bugs reported by beta program users. After the beta test period, eBay will distribute the finished product to all users.

    Question index

    Helpful Links

    User Guide (PDF File)

    Take the Tour

    Selling Help

    Discussion Board on Selling

    Customer Support

    Seller Central

    Global Trading

    Note: PDF files require Adobe Acrobat Reader