How to get paid and make the most of your earnings

When you sell on eBay, you get paid directly to your bank account. Payouts are simple and secure. As a seller, you can streamline operations with access to everything you need all in one place—consolidated fees, customizable reports, refunds and returns, shipping labels, simplified protections, and if applicable, tax documentation. If you use third-party tools that integrate with eBay APIs, you can manage your listings, inventory, and orders, reconcile transactions, and issue refunds. 

Here’s everything you need to know about getting paid and managing your earnings so you can sell with confidence on eBay, just like 19 million of your fellow sellers globally.

On this page, you’ll learn:

  • How to optimize your payment options on eBay and select the payout schedule that works best for you.
  • How eBay protects user data.
  • How to get even more out of selling and getting paid on eBay with links to helpful seller resources.

Getting paid

Payouts are simple and streamlined. eBay deducts fees and selling costs related to your sales from your funds prior to payout. Examples of eBay selling fees include but are not limited to final value fees, insertion fees, Promoted Listings, listing upgrades, and Store subscription fees. Learn more about fees on eBay.

You’ll find details of your payouts, including all related fees and selling costs, in the Reports section in Seller Hub or My eBay.

Choose or change your payout schedule

You can choose the payout schedule that makes reconciliation easiest for you. Choosing a longer payout schedule means that more of the earnings that accrue between payouts may be used for expenses such as shipping labels and refunds. You can set your payout schedule monthly, biweekly or weekly to get the most of this feature. If you prefer, you may also choose to have payouts sent daily.

If you choose to receive payouts monthly, payouts of Available funds are sent to your bank on the first Tuesday of the calendar month.

If you choose to receive payouts biweekly or weekly, payouts of Available funds are sent to your bank on Tuesdays.

Biweekly and weekly payouts will include the Available funds from sales with confirmed payments through the Sunday prior to your payout date. In the event of a bank holiday, payouts will be made on the following day.

If you choose to receive payouts daily, payouts of Available funds are sent to your bank within 2 days of confirming the buyer’s payment. In the event of a bank holiday, payouts will be made on the following day.

You can change your Payout schedule on the Payments tab in Seller Hub.

Connect or change your bank account for payouts

When you set up your eBay selling account, you were asked to link a checking account to receive your payouts. If you need to add or change your bank account for any reason, you may update your account information in the Payments tab in Seller Hub. You can use an existing bank account or add a new one. Please ensure that the name, address, and business information (if applicable) on your bank account matches the name and information on your eBay account.

Reconciling your eBay sales transactions

Get accurate, easy-to-use statements and reports in the Payments tab in Seller Hub, including:

  • Financial Statement. Contains an overview and detailed breakdown of your monthly account activity in PDF.
  • Transaction report. Contains a detailed breakdown of all your account activity for a specific period of time, including your transaction date, order number, fees, and other information. You can also download a PDF that lists every single transaction and line item for the given time period. This gives you a detailed backup to your bookkeeping software that you can easily store offline.
  • Payout report. Contains an overview of your payouts for a specific period of time.

Learn more about reconciling your finances.

Protecting your data

The information you share with us allows us to send your payouts and comply with anti-money laundering (AML) and know-your-customer obligations, which help keep eBay a trusted marketplace.

Our data security procedures ensure that the information you share with us is safe. We will use and share the information you submit as described in the User Agreement, the Payments Terms of Use, and the User Privacy Notice. Learn more about how eBay protects your personal information in our Security Center.

As an additional security measure, eBay also supports two-factor authentication. We highly recommend that sellers leverage this additional layer of security. When two-factor authentication is enabled, sellers must authenticate the login credentials associated with their eBay account via SMS or push notifications if they have the eBay app on their iOS or Android device.

Resources to help you get even more out of selling on eBay

Seller Education

We’ve created resources to bring sellers up to speed quickly and efficiently—and to provide easy access to the right tools for success.

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Seller School

Want to boost your sales on eBay? Check out our new eBay Seller School courses to increase your skills as a seller and transform your business on eBay. Seller School courses and videos are free!

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In-context Learning Resources within Seller Hub

Find helpful videos, information on selling, and in-depth Help articles in the Orders, Listings, Marketing, Performance, and Payments tabs in Seller Hub. Locate Learning Resources links on the left-hand navigation in each of these tabs to get started.

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Explainer and seller tutorial videos on the eBay for Business YouTube channel

Visit the eBay Payments Quick Tips to find helpful step-by-step instructional videos with details on how to get paid, reporting and more.


Your fees are deducted directly from your earnings when your item sells.
Learn more about Fees


eBay makes it easy to understand your taxes with detailed reporting available.
Learn more about Taxes

Help Hub

Find additional details about payouts and managing your earnings by visiting Help Hub.


Privacy and Data Security

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  • Buyers are sensitive about sharing payment information. How will eBay keep their payments information secure?

    eBay has adopted physical, technical, and operational controls to protect cardholder data and comply with the Payment Card Industry Data Security Standard (PCI DSS). We’re currently PCI level one compliant, and do not share buyer card data with the seller.

  • How do you handle my banking information?

    We use the information you provide to send payouts to you and comply with know-your-customer and anti-money laundering (AML) obligations, which helps keep eBay a trusted marketplace. We may verify the information you provide to us by obtaining reports from, or comparing your information to, information from third-party sources. These sources may include banks, credit agencies, data brokers, and other service providers.

  • Can I share account access with my employees to help with customer requests?

    You can delegate important post-transaction customer service responsibilities to your trusted employees—without worrying about compromising the security of your account. With multi-user account access, you can easily authorize your employees to take on crucial tasks, including managing returns and seller initiated refunds, so you can scale your customer service operation. To authorize your employees now, click here.

  • When and how will I receive my payouts?

    For sellers who choose to receive payouts monthly, payouts of available funds are initiated on the first Tuesday of each calendar month.

    For sellers who choose to receive payouts biweekly or weekly, payouts of available funds are initiated on Tuesdays.

    For sellers on daily payouts, payouts are initiated within 2 days excluding bank holidays) of confirming the buyer’s payment.

    Once a payout is initiated, funds will be available in your bank account per normal bank processing times, typically within 1-3 business days.

    You will find details of your payouts, including all related fees and expenses, in the Reports section of Seller Hub or My eBay.

  • Do I need a bank account to receive payouts?

    Yes, payouts are sent directly to your bank account. When you set up your account, you can choose to add a chequing account - whether existing or new.

  • Can eBay send my payouts via direct deposit to PayPal accounts?

    Sellers must link a chequing account (not a PayPal routing number) to receive their payouts. Please make sure you provide only a chequing account, where the name, address, and business information (if applicable) on the bank account match the name and information provided to eBay.

  • Does eBay earn interest on funds before they are paid out to sellers?

    eBay does not earn interest on pending payments, payments scheduled for payout, or payments that are in the process of getting paid out.

  • How will I get paid out for international sales?

    If you offer to ship internationally, your listings may surface in buyer searches on supported international eBay sites. Your earnings for these sales will be disbursed in Canadian or US Dollars, depending on your selected currency.

    Please note: additional fees may apply if either the buyer’s registered address or the delivery address for the item is located outside of Canada. Learn more about international selling on eBay.

Buyer Experience

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Third-party Tools

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Seller Protections & Buyer Requests

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  • Am I eligible for seller protections?

    As long as your account is in good standing with eBay, you are eligible for seller protections. We designed Seller protections at eBay to help you safeguard your online sales and prevent you from losing money due to chargebacks and eBay Money Back Guarantee claims. Learn more about eBay Seller Protections.

  • How do claims, refunds, and returns work?

    eBay provides sellers with support and service on claims, refunds, and returns. You’ll have the ability to make comprehensive seller-initiated refunds for full or partial amounts, by item or on the full order, on eBay, or via a third-party platform.

    Buyers can request refunds by canceling an order, making a return or filing a claim under the eBay Money Back Guarantee. They may also choose to directly file disputes with their financial institution.

    You have access and visibility to all refund, claim, and dispute requests in the Payments tab in Seller Hub or Payments section in My eBay. For the majority of refunds, claims, and returns, refunds will be credited to the original payment method the buyer used at time of purchase.

    We will deduct fees, and expenses such as those arising from refunds, claims, or disputes, directly from your earnings. If your earnings are not sufficient to cover these amounts we will charge your payment method on file (debit or credit card, and/or linked bank account). You can find more information about claims, refunds, and returns in the Help Hub.

  • What are payment disputes?

    Buyers may ask their financial institution to open a payment dispute or chargeback request if they believe there is an issue with their order. Visit our Payment dispute seller protections page for details on how seller protections work and receive guidance on how to respond to a payment dispute, evidence to provide, and when you’ll be protected. You’ll also find more information on eligibility for seller protections in a dispute.

    Between eBay and PayPal, buyers cannot use more than one resolution method to get a refund. If a buyer initiates a PayPal Purchase Protection dispute, any eBay Money Back Guarantee claims, open order cancellations, or return requests for the same transaction are immediately closed. If it is with a financial institution, the financial institution decides the final outcome of the payment dispute.