What you need to know

  • New categories and features in the product-based shopping experience
  • Item condition label and definition updates
  • Final value fee reduction in some business equipment categories
  • Include the wheel quantity item specific in your wheel listings
Overview

October 2018 Update: Catalogue association listing requirements have been moved to 2019.

New categories and features in the expanded product-based shopping experience

As announced in the 2018 Summer Seller Update, eBay is transitioning to a product-based shopping experience that makes it easy for buyers to find your products. Listing with the eBay catalogue reduces your listing time, and improves the accuracy and value of the information in your listings so you can manage your business better.

Key dates for the product-based shopping experience

Starting in mid-August 2018, as we previously announced, you will need to associate your listings with the eBay catalogue in enabled categories. Any listings that require updating will be highlighted in both My eBay and Seller Hub.

Additionally, in mid-August 2018, you will be able to leverage your expertise and contribute edits to the eBay catalogue within enabled categories using the new Create Product and Update Product Information features within the listing flow. Your contributions will help ensure that the eBay catalogue is accurate, complete, and up-to-date, providing buyers with details they need to clearly understand the item being sold. We strongly encourage you to begin updating your listings in mid-August to comply with the requirement so that there are no interruptions to your eBay business.

Starting in October 2018, when you revise an existing listing or create a new listing in enabled categories, you will need to associate your listings with the eBay catalogue. If you do not associate your active listings with the eBay catalogue, your listings may have minimal or no visibility to buyers. If you do not associate new or revised listings with the catalogue you will not be able to successfully complete the listing.

Looking forward, in mid-October 2018, we will enable you to associate your listings for the following categories with the catalogue. You will have until February 2019 to associate your listings in these categories with the catalogue before the visibility of your listings will be affected.


  • 3D Printers & Supplies
  • CPUs/Processors
  • Desktops & All-In-Ones
  • DJ Equipment
  • Electrical Equipment & Supplies
  • Heating, Cooling & Air
  • Home Telephones & Accessories
  • Karaoke Entertainment
  • Laptops & Netbooks
  • Memory (RAM)
  • Motherboards
  • Multipurpose Batteries & Power
  • Portable Audio & Headphones (except Parts & Accessories)
  • Printers
  • Pro Audio Equipment
  • Scanners
  • Surveillance & Smart Home Electronics (except Parts & Accessories)
  • Test, Measurement & Inspection
  • Tools & Workshop Equipment (except Parts & Accessories)
  • TV, Video & Home Audio (except Parts & Accessories)
  • Video Games & Consoles (except Video Games)
  • Virtual Reality (except Parts & Accessories)

Learn more about the product-based shopping experience.

FAQs

Product-based shopping experience FAQs

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  • Why is eBay making this change?

    In order to move toward a product-based shopping experience, sellers need to tell us exactly what items they are offering so that buyers can have a more streamlined online shopping experience. The best way to achieve this is to select the appropriate product in the eBay catalogue during the listing process.

  • How will I know which listings need to be updated?

    The Listings tab in Seller Hub and My eBay will show which of your existing listings need to be updated in order to comply with the new requirement.

  • Will I need to use the eBay catalogue for multiple-variation or multi-SKU listings?

    Yes. In the first phase of the product-based shopping experience, we asked sellers to provide a valid GTIN (UPC, EAN, or ISBN) for each variation in multi-SKU listings within the initial product lines. In the new categories, each variation will require a valid eBay Product ID (ePID) in all product-based shopping experience-enabled categories. The products associated with variations in a listing must be unique and share the same category and brand. The variation-specific values that vary by products must also match the values in the eBay catalogue product. Modified products, bundles, and lots will not be supported in multi-SKU listings. Offers for these types of products will require individual listings.

  • How do I list bundles (listings that include multiple products in one offer)?

    In order to effectively display a bundle offer to buyers, we need to know how it differs from the product it is associated with in the eBay catalogue. By letting us know you are selling a bundle, we may be able to present your listing to buyers as a better value.

    The same listing rules apply to bundle listings as regular listings, but you need to include a few more details for bundle listings. When you list a bundle (e.g., smart phone + case + screen protector), follow these simple rules:

    1. Pick one of the products in the bundle as the "primary" product, then search for and select that product in the eBay catalogue when you create your listing.
    2. Select "Bundle Listing = Yes" in the "Listing Specifics" section.
    3. Fill out the related "Listing Specific," called "Bundle Details," by describing what you're including in your bundle. There are no formatting restrictions, but we recommend you separate each product in the bundle with a comma.
    4. Multi-SKU listings will not support bundles.
  • How do I list lots (listings that include multiple quantities of a product in one offer)?

    The same listing rules apply to lot listings as regular listings, but you need to include a few more details for lot listings. When you list a lot, follow these simple steps:

    1. Adopt the appropriate product in the eBay catalogue.
    2. Check the "Sell as Lot" checkbox.
    3. Fill out the "Lot Size" field to indicate how many quantities of the product are included in your offer.
    4. Multi-SKU listings will not support lots.
  • How do I list products with aftermarket modifications/customizations?

    Listings for items that have aftermarket modifications must conform to the same rules as regular listings, but the seller will have to include a few more details on the listing. Follow these three steps when listing modifications (e.g., gold-plated iPhone, laptop with upgraded processor, book that has been signed by the author, etc.):

    1. Pick the appropriate "unmodified" version of the product from the eBay catalogue and adopt it (e.g., the regular iPhone, regular laptop, regular unsigned book).
    2. Select "Aftermarket modifications = Yes" in the Listing Specifics section.
    3. Fill out the related Listing Specific called "Modification Details" by describing in your own words how the product has been modified. No strict formatting required, but we recommend that you keep it clear, accurate, and concise.
    4. Multi-SKU listings will not support aftermarket modifications/customizations.
  • How do I list non-domestic products (e.g., products that are not meant to be used in the market where they are listed)?

    You must select the appropriate non-domestic product from the eBay catalogue and adopt it. For example, if a US seller is listing a UK version of an iPhone 6 that is locked to the Vodafone network, the US seller must select the appropriate iPhone 6 product from the catalogue, which says "Non-US Versions" in the title. Additionally, the US seller is also advised to indicate that information in their listing title (e.g., UK Version/locked to Vodafone), and also share additional details, if any, in the listing description field. If the desired product is not found in the catalogue, the US seller must first create it in the catalogue, and then adopt it. While creating such a product, the US seller must fill out the product specific called "Non-domestic Product = Yes," and also fill out the related field called "Applicable Regions," which lists the regions in which the product is meant to function.

  • How do I get the top product slot on the new product page?

    When multiple listings have been associated with the same product in the eBay catalogue, your items will compete with other sellers' listings for opportunities to be featured in the top pick or the primary position on the product page. Your seller performance rating must be above standard, you must ensure your items will be in stock, and you should offer competitive pricing, shipping, and returns to improve your chances of winning the top pick.

  • When will my category be included in the eBay catalogue?

    We will continue to expand the product-based shopping experience in phases through 2018 and 2019. We will give you sufficient advance notice of changing listing requirements.

  • When will I have to list using the eBay catalogue for Fashion and Collectibles categories?

    You will not be required to list using the eBay catalogue for Fashion and Collectibles categories at this time.

  • How will the product-based shopping experience impact my promoted listings?

    Promoted listings will continue to be featured in search results and within seller offers on our product pages. As the buyer experience evolves, we will continue to enhance these placements to more intelligently drive traffic to your listings.

  • Where can I view product-based shopping experience categories that are in the eBay catalogue now?

    You can learn more about the product-based shopping experience and view all categories that are currently enabled here.

  • How can I learn more about the product-based shopping experience or provide feedback?

    If you have more questions, or wish to report issues or provide feedback about the product-based shopping experience, please visit the .

  • What if I can't find the exact product in the eBay catalogue that I want to list?

    Starting mid-August 2018, if the catalogue does not include a product that exactly matches the item you want to sell, you should create a new product in the catalogue by using the Create Product and Update Product Information feature, available within your preferred listing tool.

  • What if I find that my product in the eBay catalogue is missing product specifics or includes inaccurate information?

    If you locate your product in the catalogue and the information is inaccurate or product specifics are missing, you can use the Update Product Information feature to submit an edit to the entry for that product so that it matches your inventory.

  • What details should I include when I use the Create Product and Update Product Information feature to edit the eBay catalogue?

    When you use the Create Product and Update Product Information features, be sure to include as many product details as you can. Rich, accurate product details will help buyers find, research, and purchase your products. Provide informative and high-quality images, and important product specifics that buyers will be looking for such as colour, size, memory, and carrier.

  • What details should I include when I create a product in the eBay catalogue?

    To create a product in the eBay catalogue, provide comprehensive and accurate information so that the product will be discoverable in search and buyers will have all the information they need to make a purchase decision. Clear and accurate information also enhances the appeal of a product to buyers. The Create Product form should, at a minimum, include the product title, category, and an image. When available, provide GTIN, Brand, and MPN item specifics. The title should be clear and accurate, and the product image(s) should be high quality, with no graffiti or watermarks. A product description is helpful but not required. Learn more about catalogue best practices.

  • What details should not be included when I use the Create Product or Update Product Information feature for products in the eBay catalogue?

    Do not include information that belongs in the listing such as item condition, price, shipping, return policy, seller information, or custom modifications made to the item you are selling.

  • How quickly will a Create Product form or Update Product Information form be reviewed when I use the Create Product and Update Product Information feature?

    Product information updates typically become visible within the catalogue within 24 hours. Not all submissions will be published. You can check the status of your submission in Seller Hub.

  • Why should I update a product in the eBay catalogue to correct or enhance product information if my listing already has the correct product information?

    It benefits you to make sure that the product information in the catalogue that describes the item you are selling is accurate and comprehensive. Product information is presented to buyers on the search results page. If the catalogue information for your product is incomplete, incorrect, or of poor quality, buyers will be less likely to select your product. In addition, incorrect product information could result in a returned item or a "item not as described" claim.

Overview

"New other" item condition label and definition updates

Starting October 15, 2018, we will begin automatically updating existing listings in the Electronics, Home & Garden, Health & Beauty, and Musical Instruments categories with a "New other" item label to a new "Open box" label and definition. An "Open box" label will apply to items that are in excellent, like new condition with no wear. The item may be missing the original packaging or protective wrapping, or may be in the original packaging but not sealed. The item includes original accessories and may be a factory second.

Also, starting in early 2019, we will begin automatically updating existing listings in the Business & Industrial category with a "New other" label to a "Like new" label and definition. A "Like new" label will apply to items that are in excellent condition with no functional defects. The item may have been used for testing or demo purposes, and may be missing the original packaging. It may include warranty and accessories found with the original product.

These item condition label and definition updates will help you meet buyers’ expectations. We recommend that you review your listings to make sure your item conditions are accurate.

Read item condition definitions for specific items in the Item conditions by category page.

FAQs

Item condition updates FAQs

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Overview

Reduction in final value fees in some Business & Industrial equipment categories

Earlier this summer, effective July 1, 2018, we lowered and capped our final value fees for both Store subscribers and non-Store sellers in some Business & Industrial equipment categories to align our fees more closely with the current retail marketplace.

The final value fee reduction will apply in these Business & Industrial equipment categories:

  • Heavy Equipment
  • Commercial Printing Presses
  • Food Trucks & Concession Trailers
Fee Structure Old New
Non-Store
Insertion Fee $20 $20
Final Value Fee 4% 2%
Cap No Cap $300
Store
Insertion Fee $20 $20
Final Value Fee 4% 1.5%
Cap $250 $250
FAQs

Business & Industrial equipment FAQs

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Overview

Include the wheel quantity in your wheel listings

Starting in September 2018, add the wheel quantity as a required item specific for newly listed, relisted, and revised item listings. By adding the quantity of wheels, buyers will be able to more easily determine if your listing is for a set or single wheels. If you do not include the wheel quantity for newly listed, relisted, and revised item listings, your item may have minimal or no visibility to buyers.

FAQs

Include wheel quantity in your tire listings FAQs

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