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Selecting payment methods


Offering your buyers safe and convenient payment choices can help your sale go smoothly, earn you positive Feedback, and bring them back for more.

Payment options for most listings

For most categories, you need to offer at least one electronic payment or Internet merchant credit card option. This provides a fast and secure transaction for you and the buyer. When a buyer clicks the Pay Now button in My eBay, the listing, or email notification, they pay you immediately and the payment is processed through the option you've chosen. You receive an email telling you you've been paid and you can ship the item.

You can also offer payment upon pickup.

Learn more about selecting your payment preferences.

You'll be offered payment options when you list your item. Payment options for most listings include:

Notes:

  • Payment by personal cheque, cashier's cheque, bank-to-bank transfers, or money order isn't allowed for most eBay purchases.

  • This doesn't apply to: some Motors categories, the Real Estate and Adult Only categories, and capital equipment. For a list of excluded categories, see the accepted payments policy.

Here's a comparison of payment options for most listing types. For details on each electronic option, click its name.

PayPal

How does it work? When buyers check out, they're asked to log into PayPal and can pay with their PayPal account balance or by credit card or chequing account through PayPal. Learn more about using PayPal on eBay.
Do I need to register? Yes, you need to register with PayPal before offering it as a payment option.
Do I pay a fee? Yes.
Does the buyer have to register? No, but they can. If the buyer is registered, they can pay from their PayPal account.
Does the buyer pay a fee? No.
How soon am I paid? Immediately, to your PayPal account.
Is there seller protection? Yes. PayPal Protection protects sellers when tracking information shows an item has been delivered, or sellers show an item was properly described.
Is there buyer protection? Yes. Purchase Protection covers the purchase price plus original shipping if the buyer doesn't receive the item or the item doesn't match the seller's description.
Does this method require eBay checkout? Yes.
Is there help if I have a transaction problem? Yes, through the eBay Resolution Centre. Learn more about what to do when a buyer doesn't pay.

ProPay

How does it work? When the buyers check out, they enter their credit card information. Payment is processed immediately and sent to your ProPay account. Here's more about using ProPay on eBay.
Do I need to register? Yes, you need to sign up with ProPay before offering it as a payment option.
Do I pay a fee? Yes.
Does the buyer have to register? No.
Does the buyer pay a fee? No.
How soon am I paid? Immediately, to your ProPay account.
Is there seller protection? Yes. PayPal Protection protects sellers when tracking information shows an item has been delivered, or sellers show an item was properly described.
Is there buyer protection? Yes. Purchase Protection covers the purchase price plus original shipping if the buyer doesn't receive the item or the item doesn't match the seller's description. Also, buyers may have protection through their credit card company.
Does this method require eBay checkout? Yes.
Is there help if I have a transaction problem? Yes, through the eBay Resolution Centre. Learn more about what to do when a buyer doesn't pay.

Payment options for Real Estate Business & Industrial, capital equipment, Adults Only (on eBay.com), and some Motors categories

  • Payment by personal cheque, cashier's cheque, bank-to-bank transfers, or money order may be offered for capital equipment, Real Estate, Adult Only (on eBay.com), and some Motors categories.

  • See the accepted payments policy for the complete list of categories for these payment types.

Escrow services for high-priced items

For high-priced items, many sellers use Escrow.com (eBay's approved escrow service). Learn more about using escrow services.

Payment tips

  • Never accept overpayments from buyers for items, especially if the buyer asks to be reimbursed for overpayment. Requests like this are often part of a counterfeit cashier's cheque scheme. Learn more about avoiding payment problems.

The fine print

  • The payment methods described in this article are for Canadian listings only. For payment options in other countries, see the eBay help pages for that country.

  • Sellers can't require buyers to pay using methods that aren't allowed on eBay or that they didn't include in their listing. For details, see the accepted payments policy.

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