Paying for items

Have you won or bought an item? When it comes time to pay, our payment methods make it easy.

Solve a problem

Go to My eBay, and click Won on the left side of the page. Locate the item you purchased. If the Paid icon is blue, you've paid for your item. If the icon is gray, you might need to make a payment or update your payment status.

I have a question about my payment status.

Contact your seller if you have any questions about your payment status. In the listing, click Ask a question.

Go to PayPal and click Sign Up at the top of the page.

I need to contact PayPal Customer Support.

You can find most of the answers to your PayPal questions by using the PayPal Help Center. If you need additional assistance, contact PayPal Customer Support.

I paid for an item, but I\'m having a problem with the transaction

If you've had a problem with your purchase, we may be able to help with the eBay Money Back Guarantee. Learn more about the eBay Money Back Guarantee.

Help topics

Basics

How to pay on eBay
When you're ready to make a payment, here's what you need to know.

How to pay for an item
How you pay for an item depends on the payment methods accepted by the seller. Find out the best way to pay for a particular item.

Using the eBay shopping cart
Find out how the eBay shopping cart lets you pay for multiple items at once.

Choosing a payment method
Some payment options offer more protection than others.

Paying for items with PayPal
Send payments securely online using a credit card or bank account.

Paying with gift certificates, coupons, and gift cards
Find out how to redeem your gift certificate, coupon, or gift card

Contact us

Have a question? We can help.

Ask eBay members

Get help from other eBay members. Visit the Answer Centre to post a question.

Shortcuts

PayPal

Redeem a gift certificate

Order a gift certificate

Rules & policies

Accepted payments policy

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