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Seller fees & invoices

The basic cost of selling an item is the insertion fee plus the final value fee, plus fees for any optional features and services you may use.

Solve a problem

Verify that your credit card number was entered correctly, and that your name matches the name on your credit card account. If that doesn't work, contact the issuer of your card.
We may send you email reminders to update your card before it expires. Make sure the email is actually from eBay and not fraudulent.
Reinstate your account by paying the balance in full. Find out how to reinstate your account.
Your Account Activity page lists your fees, along with a description of what they're for. If you're charged selling fees for an item that a buyer didn't pay for, open an unpaid item case.
If you still don't understand a charge, you can contact us.
When you list an item to sell, we need a valid credit card on file for your account, even if you've used other payment methods in the past. We charge your credit card to pay your seller fees if you specify that card as your preferred payment method.
Your listing may have been a free listing. Because there wasn't an insertion fee, you won't receive an insertion fee credit for these listings.
If you haven't received a final value credit for a closed unpaid item case, double-check your Account Activity page. Compare the reason you closed your unpaid item case against our final value fee credits table, since not all reasons result in a credit.
For credit card and chequing account payments, make sure that the account currently on file for automatic payments is the same one you last used to pay the account. When you have confirmed your registration information, go ahead and request a refund on your seller fees.
Automatic payments are charged to the payment method on file at the time of invoicing. You can stop the automatic payment by submitting an immediate onetime payment in full for the invoice 5 days or more in advance of the automatic payment. Otherwise, the automatic payment occurs as scheduled.
You might have made a onetime payment around the time we automatically charged your payment method on file for your invoice amount. If you've made a duplicate payment, you can request a refund of your seller fees.

Help topics

About our fees

Fees for selling on eBay
Find out what it costs to list and sell items.

Fees for selling on eBay Motors
Selling a vehicle, part, or accessory? Learn about the fees for selling on eBay Motors.

Fees for eBay Stores
For a monthly subscription fee, you get an online Store and qualify for additional free listings and lower listing fees.

Fees for Ad Format
Find out what it costs to place an ad for an item, service, or property.

Fees for Real Estate
Learn about our fees for listing properties, land, timeshares, or other real estate.

Paying your fees

Paying your seller fees
Find out how to pay your fees and when payments are due.

Looking at your seller account activity
See your current balance, along with any fees, credits, or payments applied to your account.

Reviewing your invoice
Understand your invoice and find out how to get more detail.

Payment processing and due dates
Learn about your invoice billing cycle and automatic payment cycle.

Making a onetime payment
Even with an automatic payment method on file, you can use PayPal or another method to make a onetime payment.

Setting up automatic payments
Learn how to set up or change your automatic payment method.

Updating your credit card information
You can use My eBay to keep credit card information current.

Solving credit card problems
Sometimes we request information if there are any credit card issues. Make sure such requests are from eBay and not spoof (fake) emails.

Using different currencies on eBay
Select your preferred currency to pay your seller fees.

Receiving credits & refunds

Requesting a refund of your eBay credit balance
You can request a refund if your credit balance is greater than $1.00.

Receiving insertion fee credits
In some situations, you might qualify for an insertion fee credit.

Requesting a final value fee credit
In some circumstances we'll credit your account for these fees.

eBay for Charity fee credits
We'll credit part of your insertion and final value fees when you donate to a non-profit organization.


Seller Information Centre
Visit the Seller Information Centre for videos and demos to help you sell.

Contact us

Have a question? We can help.

 Contact us

Ask eBay members

Get help from other eBay members. Visit the Answer Centre to post a question.

Rules & policies