Redeeming eBay coupons
How to redeem your coupon on desktop
1. Start shopping on eBay. Make sure that the coupon is valid for the item you want to buy.
2. Pay for the item before the coupon expiration date.
3. Enter the redemption code in the Gift cards, coupons, eBay Bucks field.
Note: An eBay coupon will never require you to enter sensitive information in an email, such as a credit card number, username, email address, or password.
How to redeem your mobile coupon on the iPhone eBay app
1. On the checkout screen, select Gift cards, coupons, eBay Bucks.
2. Select Add gift card or coupon to enter the coupon code.
3. Tick the checkbox to apply the coupon to your purchase.
Note: An eBay coupon will never require you to enter sensitive information in an email, such as a credit card number, username, email address, or password.
How to redeem your mobile coupon on the Android eBay app
1. On the checkout screen, select Gift cards, coupons, eBay Bucks.
2. Enter the coupon code.
3. Tick the checkbox to apply the coupon to your purchase.
Note: An eBay coupon will never require you to enter sensitive information in an email, such as a credit card number, username, email address, or password.
Frequently asked questions
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What is a coupon, and what are the requirements?
Coupons are discounts offered to and redeemable by the recipient for use on items listed and purchased on eBay. You must meet all of the criteria of the coupon offer in order to redeem the coupon. The criteria will vary depending on the offer, but must meet the following requirements:
- Items must meet all coupon criteria as stated in the coupon offer which include, but are not limited to, minimum and/or maximum purchase requirements, category and/or item restrictions, coupon reuse limitations, and expiration date.
- The coupon has not yet expired.
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Do I need an eBay account to redeem a coupon?
Yes, you must have a valid eBay account in order to buy an item using a coupon. Learn how to create an eBay account.
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Can I use more than one coupon at a time?
No, only one coupon may be used per purchase.
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Can a coupon be redeemed more than once?
Most eBay coupons are limited to one-time use. Check the terms and conditions of your coupon to see how many times the coupon may be used.
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Who can I contact if I have trouble using a coupon?
If you have trouble using a coupon, please contact us.
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Can I give my coupon to someone else?
It depends on the terms and conditions of the offer. Some coupons can only be redeemed by you, and can't be shared. If the coupon appears in your My eBay account, the coupon may only be redeemed by you through that eBay account and its associated eBay username. In these cases, it can't be resold or transferred in any way.
If the coupon does not appear in your My eBay account, it is possible that you may be able to share the coupon code with someone else. Check the terms and conditions of the coupon for details.
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How can I confirm that an item is eligible for a coupon?
To see if an item is eligible for a coupon, please refer to the coupon criteria stated in the offer.
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If my coupon doesn't cover the whole cost, how do I pay for the rest?
The remaining balance can be paid with any other accepted form of payment, such as your PayPal balance, bank account, or credit card.
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What happens if I pay for an item with a coupon and the payment is reversed?
You will receive a refund for the entire portion of the purchase you paid for, but not for the amount of the coupon. Please note that coupons are not reissued after the payment is reversed.
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Do coupons expire?
Yes, all of our coupons have an expiration date, which is listed on the coupon.
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What if my purchase is less than the amount on the coupon?
Any unused difference between the actual amount of the discount received and the maximum amount will be forfeited.
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How do coupons benefit sellers?
Coupons may increase the number of bidders and buyers on eBay, and may encourage recipients to bid more and on higher value items.
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What do I have to do to accept coupons?
Sellers simply need to accept PayPal as a payment method.
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Will I know if a buyer has used a coupon on a payment?
No. Since coupons are automatically converted to regular currency at the time of redemption, you will not be aware that a coupon was used to fund the payment.
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If a buyer uses a coupon, will the payment I receive change?
No, you will still receive a single payment for the full price of the item.
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What happens if my buyer returns the item?
To refund purchases that used coupons, use the Refund Console in your PayPal account and refund the full amount without changes. PayPal will handle the proper chargeback.