The eBay Canada Community

Item Description missing

Can you please look at "Al Green - Lay It Down (CD 2008 Blue Note EMI) Near MINT" The item description seems to say "we looked everywhere" . Is this just a bug for this one. Maybe I should amend the listing.

What to do next...

Hey,Relatively new seller here. A customer received an item that was damaged. I reported it to the post office and they refunded me the total value. My question is... Do I offer the buyer to return the item and refund him (less a percentage?) Who pay...

Resident Alien Season 3 DVD

I am looking for eBay member to whom I sold seasons 1 and 2 of the Resident Alien DVDs. I am buying the 3rd season and would like to know if you are still interested in buying this DVD from me once I have viewed it. I have your contact info, i.e. mai...

eBay Labels - Item Lost in Transit

I had my first one of these today (item lost in transit by the USPS, Tracked Packet USA). I'm making this post in part because eBay has never told us how we're supposed to handle this, so I'm prodding devon@ebay to get us an official answer. I've ref...

Scam sites eBay doesn't shut down

Hello eBay, I would like to know why you guys allow systemic fraud on your platform and have for years. You got to know by now that these people out of India especially are selling fake items and are making up fake certificates of authenticityI spent...

Resolved! how do I find a buyer's feedback if I know his eBay ID only

Hi Guys, I am attempting to find a buyer's feedbacks and all I know about the buyer is his eBay ID and that he did the old 'didn't receive' item trick and asked and received a refund from seller (not me). Anybody? Harv

Flat rate shipping to internationnal

Recently a guy from japan selected Canada Post Tracked Packet - USA . I click on print label and I have to use internationnal shipping to ship to him. I use flat rate. I talked to a ebay customer service and they said that if u have 1 option in inter...

Canada Post Lable purchase system down

Canada Post Lable purchase system down noticed it from last night MAY 1 9PM eastern time.Still down thus cant print any Canada Post postage lables.So we just wait and hope they get it running have a few light expidite packages to send and hope it don...

Resolved! WWYD. A buyer purchased the same CD on both my ID's within seconds of each other.

I sent them an email to confirm that they wanted both of them and haven't heard back. Should I just send both out?

Shippo rate fail

Hi. I'm trying Shippo for the first time—to ship to the US. On the order page, it always says "Rates Unavailable". Anyone have any ideas? thx!

How do I retract an offer?

Hi.After looking at an item closely, I'd like to retract an initial offer I made. Is that possible? Thnx

I won an auction and the seller just jacked up the shipping rate from 4 to 10$ How is this possible?

I had won an auction for a cheap baseball card that was just a few dollars and as I went to go pay today, I noticed he jacked the shipping cost from 4 to 10 dollars! How is this allowed? I have the screen shots to play it. I'm not going to pay 10$ sh...

Linking Ebay account to Facebook page

Hi, im trying to link my ebay store account to a facebook page i created for it, but everytime i try it never logs me unto facebook, and just displays a blank page. using other web browsers do not seem to help, nor did trying to do it from my phone. ...

Do you send offers to your watchers?

Do you send offers to your watchers? How has it been for you? I used to send them and had some success but since I now promote my listings, I haven't. So they find my listings and 31 are watching (I am sure for a # of reasons) and for what ever reaso...

Green checkmark is false

Do not trust the green checkmark, it does not guarantee anything, it is a phony marketing stunt from ebay

eBay won't help me because I picked the wrong reason for return request, is this a joke?

I ordered some parts, it even has the green checkmark from eBay: Fits your vehicleBut it does not fit my car, so I contacted the seller and start a return process, this is where eBay said it is all my fault, I picked the reason of return as:it does n...

update of ebay delisting my listings and making it hard to se;;

as of april the 30 they have delisted over half of my listings and now i have only 700 listings on which to sell this is down from 1986 listings only 28 days ago - i have had my store on vacation mode for 10 days to recover from some mediacal issues ...

Charging Sales taxes - Greed

I just sold something used at less than 40% than the original price. Yeah for me. I was shocked to see the charges after the sale and there is a confusion with the Canadian Tax Law. It state theat If the item is sell at a lower price than the origina...

EBay printed 2 labels - cancelled one but both tracking nos. show as shipped in Hub

Today I tried to print a label, got an error message, when I was able to print one label eBay showed two different tracking nos. against my item. I was able to request a cancel for one label. How do I get rid of the second tracking no. that shows aga...

HST on top of EIS shipping charges?

I bought something used from the USA and it was shipped via Ebay International Shipping. I can understand being charged HST on the value of the item (though used), but also being charged HST on the shipping cost just doesn't seem right. I can maybe u...

eBay international shipping--package lost?

Hello, Fellow Community Members,This is my first time placing an order internationally. I have read all the posts regarding the many steps taken before an item gets to Canada from the US. However, my case seems to have taken a turn.Initially, the sel...

Relisting discounts

Hello. I just started selling again after about a 7 year break and I have a question about relisting after buyitnow expires. Aside from having to change all my listings to offer returns, which I understand I will have to do, is there a way to automat...

Is there an option to sell only within Canada?

I am not yet a seller here, but I do sell on another platform. I would like to set up some listings that only ship to Canada. Is this possible on Ebay?

App Homepage is blank

For the past month or so, my ebay homepage has been blank as you can see in the screenshot above. I have tried clearing the cache which helps temporarily but it goes back to being blank in a few minutes.I wanted to see if there is a permanent solutio...

to hose who use UR tracking numbers: Have you noticed they've become much less reliable recently?

In the past several weeks i've noticed that UR tracking numbers, which have been so reliable, have become much less so. Often there are many missed scans, especially in the first half of a package's processing, with the first scan not showing up for ...

how to set up bank account info

how do i set up my bank account info for auto deposit

"Looks like thats the wrong province" even though it isnt.

This started happening after I tried to verify my address to sell something. This is the first time im selling something. I am 100% sure all my info is correct but it keeps saying its the wrong province. I even tried all the other provinces and it st...

Item stuck at eBay hub!

Hey guys, I got my sister a birthday present on eBay which is a Apple watch, I have shopped using the international shipping program before and it always came on time, my sisters birthday is on may 6th and the estimated delivery day is by the 1st, th...

EU VAT EU & IOSS

After you ship you get the following if you hover over TAX DETAILS on your ITEM DETAILS page. Tax detailsPlease ensure that you share eBay’s IOSS number electronically with your carrier for your shipment to theEU.VAT Paid : IOSS - IM2760000742 How wo...

insurance over 200.00 expedited from Canada to USA does that meant a signature is automatic?

I sent an item value of 820 from Canada to USA. Paid insurance for 800 expedited and the buyer states they haven't received it but shows delivered on the tracking. Not sure what to do and also with purchasing insurance of 800 doesn't that mean a sign...

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Resolved! how do I find a buyer's feedback if I know his eBay ID only

Resolved! WWYD. A buyer purchased the same CD on both my ID's within seconds of each other.

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